Privacy Policy

THIS NOTICE CONTAINS IMPORTANT INFORMATION ABOUT THE PRIVACY OF PERSONAL INFORMATION THAT CROUSE FEDERAL CREDIT UNION COLLECTS ABOUT ITS CUSTOMER AND HOW THAT INFORMATION IS USED.

From the time it was founded, Crouse Federal Credit Union has always valued its customers’ privacy highly. We have protected your confidential information in many ways over the years, and will continue to do so using state-of the-art measures. We never lose sight of the fact that our customers’ trust is our most treasured asset. You can rest easy knowing that our corporate focus is the protection of your privacy in your dealings with us. When the new law went into effect, we did not have to make any changes to our policy or practices to be fully in compliance. If you ever have any questions about the confidentiality of our information in our hands, please contact us at 315-470-7928. Every day, we appreciate your business. Thank you for banking with Crouse Federal Credit Union

We would like to inform you, as a member of Crouse Federal Credit Union, about the information we collect about our customers, the sources of that information, the customer information we disclose to our affiliates and unaffiliated third parties, and the circumstances in which we do so.

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, our affiliates, or others; and
  • Information we receive from a consumer reporting agency.

We may disclose the following kinds of nonpublic personal information about you:

  • Information that we receive from you on an application such as your assets, liabilities, income and employment history (for example, to determine whether a loan you have applied for is saleable in the secondary market.)
  • We may disclose information that we receive from you on an application such as existing loan balances to be paid from our loan proceeds (for example, to persons who will be involved in the closing of the loan, such as attorneys and title companies)
  • We may disclose information that we receive from processing your accounts with us, such as balance information (for example, to the operator of the interchange that processes our ATM and debit card transactions).
  • We may disclose information that we receive from processing your accounts with us (for example, whether there are sufficient funds in the account to pay a check that you have written, such as in response to a merchant to whom you are giving a check in payment of articles you have purchased).
  • We may disclose information that we have about you, such as your name and address and account balances (for example, to our insurance/securities affiliate to determine what products they offer that would be of interest to you).
  • We may disclose information that we have about you, such as your name and address (for example, to an insurance company that we have a joint marketing arrangement with).

We may disclose nonpublic personal information about you to the following types of third parties:

  • Financial service providers, such as insurance agents, mortgage brokers.

We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law.

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

The Credit Union cannot conduct any transactions without proper identification. This is for your protection as well as ours. You will need two forms of identification (one must be US or State government issued ID)

If you telephone the Credit Union seeking your balance, please have your account number. Please keep us informed of your current mailing address.

Crouse Federal Credit Union Opt Out Notice

If you prefer that we not disclose nonpublic personal information about you to nonaffiliated third parties, you may opt out of those disclosures; that is you may direct us not to make those disclosures (other than
disclosures permitted by law). If you wish to opt out of disclosures to nonaffiliated third parties, you may do so by checking the box below, signing and dating on the lines indicated, and mailing this document back to us at:

Crouse Federal Credit Union
730 S Crouse Avenue
Syracuse, NY 13210

I prefer that you not disclose that information except as permitted by law.

Print Your Name: _____________________________________________________________________
Your Signature: _______________________________________________________________________
Account Number: _____________________________________________________________________
Date: __________________________________________________________________________________