Monday : 8:00 am to 10:00 am
Wednesday: 8:30am to Noon
Friday: Noon to 4:00pm
We strongly encourage that you call us before making a personal visit. Many Non- urgent situations can be handled by phone, email or our remote services. We can continue to accommodate your loans request or request for funds.
Phone: 315-470-7928 Phone Service : Monday thru Friday 9:00 am to 4:00pm
After Hours Message Center: 315-470-7927
Donna Ladley: 315-430-1953 ( Cell Phone in emergency)
Facebook: CrouseFcu ( send a friend request)
We encourage our members to use our remote -tech services such as Home Banking–Voice Response Line–ATM/Debit Cards for cash needs–balance transfers–loan transfers- communication. If you need instruction–call for assistance.
If you must enter our office during our reduced hours, please keep 6 feet distance between yourself and others as recommended by health professionals. We will only allow One person to enter the office at a time. You will notice that we have created temporary window shields at our teller windows to protect our staff and you. Please bring your own pen.
We encourage you to make use of our 24 Hours Voice response system : Call 315-425-7283 (315-425-SAVE), Enroll or Visit our HomeBanking system by visiting www.crousefcu.co. Through our Home Banking–online system you can access your accounts to check balances, make payments using our free bill pay service, perform transfers, view your transactions.
Crouse Credit Union is here to help, and we encourage members who may be impacted to reach out to discuss how we might be of assistance. With that said we will be announcing the availability of lower cost, short term loans with minimum paperwork to help you with increased costs for childcare, food, medical supplies, transportation.
We have now available a “Skip Pay” program to help you to get over the hump of a budget crunch. Send an email to email@example.com
requesting information on this program.
As always, the health, safety, and well-being of our members, our staff, and our community is a priority. We will continue to monitor this quickly evolving situation closely and share updates as they become available