(315) 470-7928    Call prior to visiting our credit union for update on counter hours.  Non essential visits are discouraged.  Call 315-470-7928.  Keep your family safe and help us to protect our staff.  Stay home when you can

News and Events

DUE TO COVID-19 CROUSE CREDIT UNION WILL BE TEMPORARILY REDUCING TELLER COUNTER HOURS. We will deploy staff to remote locations. We have the ability to continue most services that we provide from remote locations.

Please leave your facial masks on when visiting for your protection and ours !



OUR New Counter Hours

Effective April 3, 2020

        (Subject to Change)      

Monday : 8:00 am to 10:00 am

Wednesday: 8:30am to Noon

Friday: Noon to 4:00pm

We strongly encourage that you call us before making a personal visit. Many Non- urgent situations can be handled by phone, email or our remote services. We can continue to accommodate your loans request or request for funds.

Phone: 315-470-7928    Phone Service : Monday thru Friday    9:00 am to 4:00pm

After Hours Message Center: 315-470-7927

Donna Ladley: 315-430-1953 ( Cell Phone in emergency)

Email:  creditunion@crouse.org


Website:   www.crousefcu.com

Facebook: CrouseFcu ( send a friend request)

We encourage our members to use our remote -tech services such as Home Banking–Voice Response Line–ATM/Debit Cards for cash needs–balance transfers–loan transfers- communication. If you need instruction–call for assistance.

If you must enter our office during our reduced hours, please keep  6 feet distance between yourself and others as recommended by health professionals. We will only allow One person to enter the office at a time. You will notice that we have created temporary window shields at our teller windows to protect our staff and you. Please bring your own pen.

We encourage you to make use of our 24 Hours Voice response system :  Call 315-425-7283 (315-425-SAVE),  Enroll or Visit our HomeBanking system by visiting www.crousefcu.co.  Through our Home Banking–online system you can access your accounts to check balances, make payments using our free bill pay service, perform transfers, view your transactions.

Crouse Credit Union is here to help, and we encourage members who may be impacted to reach out to discuss how we might be of assistance.  With that said we will be announcing the availability of lower cost, short term loans with minimum paperwork to help you with increased costs for childcare, food, medical supplies, transportation.

March 2020 Loan Solutions       

We have now available a “Skip Pay” program to help you to get over the hump of a budget crunch.  Send an email to creditunion@crouse.org

requesting information on this program.

As always, the health, safety, and well-being of our members, our staff, and our community is a priority. We will continue to monitor this quickly evolving situation closely and share updates as they become available

Stay Safe   Stay Strong…….STAY HOME !

Donna Ladley