News and Events


Crouse Credit Union will start new hours for our Teller Counter/Lobby effective November 19,2020.

Appointments if needed can be scheduled M-F -8:30am to 3:30pm

Before coming to the credit union, please check our website or call us at 315-470-7928 to verify hours as they are subject to change.

Mask and Social distancing is required.



                    Teller Counter and Lobby Hours

Monday            7:30am to 2:00pm

Tuesday           8:30am to 4:00pm

Wed, Thurs     8:30am to 2:00pm

Friday              8:30am to 4:00pm.

                    Phone service

M-F – 8:30am to 4:00pm.

                    Loan Information 

You may apply for a loan by visiting our website or call 315-470-7928 for general instructions


We love to see your face as you enter our office, but the mask can block our view.

To keep our visitors and staff safe and create social distancing, our hours remain limited as we try to provide safety as we operate in this masked world.


Members using our Home Banking can now download “app” from our website or Apple or Google store to their phones.  With the “app” we now have available MOBILE CHECK DEPOSIT.  ENROLL TODAY. 

We encourage you to make use of our 24 Hours Voice response system :  Call 315-425-7283 (315-425-SAVE),  Enroll or Visit our Home Banking system by visiting  Through our Home Banking–online system you can access your accounts to check balances, make payments using our free bill pay service, perform transfers, view your transactions.

Crouse Credit Union is here to help, and we encourage members who may be impacted to reach out to discuss how we might be of assistance.  With that said we will be announcing the availability of lower cost, short term loans with minimum paperwork to help you with increased costs for childcare, food, medical supplies, transportation.

Members who have been impacted with COVID income issues can be eligible to apply for  “Skip Pay” program to help you to get over the hump of a budget crunch.  Send an email to

As always, the health, safety, and well-being of our members, our staff, and our community is a priority. We will continue to monitor this quickly evolving situation closely and share updates as they become available

Fee Schedule – Effective 10/1/2020—— Click Here



Counter and Office Hours are listed below: Note: Holiday Closings: Closed on Monday, January 18, 2021