Contact Us

We love to hear from our members!

730 S. Crouse Ave
Syracuse, NY 13210

Phone: (315) 470-7928

Fax: (315) 470-5633

24 Hour Voice Response System: (315) 425-SAVE (7283)

To Report a Lost or Stolen Visa Debit/Check Card Call: 1-888-241-2510
To Report a Lost or Stolen Visa Credit Card Call: 1-800-325-3678

To Contact Our Supervisory Committee, you can write to:
Crouse Federal Credit Union
ATTN: Supervisory Committee

P.0. Box 35855
Syracuse, NY 13235

Appointments if needed can be scheduled M-F -8:30am to 3:30pm

Before coming to the credit union, please check our website or call us at 315-470-7928 to verify hours as they are subject to change.

Teller Counter and Lobby Hours

Monday            7:30am to 2:00pm

Tuesday           8:30am to 4:00pm

Wed                  8:30am to 2:00pm

Thurs- Friday    8:30am to 4:00pm

Phone service

M-F – 8:30am to 3:30pm.


Facebook: CrouseFcu ( send a friend request)

We encourage our members to use our remote -tech services such as Home Banking–Voice Response Line–ATM/Debit Cards for cash needs–balance transfers–loan transfers- communication. If you need instruction–call for assistance.

As mentioned, we encourage you to make use of our 24-hour Voice Response System ( 315-425-7283 or 315-425-SAVE) and our Home Banking system to review account activity. Through online banking you can access your accounts to check balances, make payments using our free Bill pay service, perform transfers, view transactions.