To provide the highest level of personal financial services in a courteous and professional manner and to treat all individuals fairly without regard to race, creed, national origin, sex, religion, social or economic level.
To encourage thrift and savings and to protect the assets placed in our care and custody.
To provide consumer loan services at the least possible cost in the exercise of the wise use of credit.
To practice and maintain high standards of sound management, including efficiency, integrity, and economy of operations.
To adhere to democratic and cooperative principles within the credit union and encourage and facilitate active member participation in its democratic process.
To provide members with timely and accurate information regarding the financial conditions, operations and services, of the credit union and of their individual accounts or transactions.
To preserve and protect the privacy and confidentiality of all member financial records and transactions. Disclosure of financial conditions or transactions will be made only with the written approval of the member, due legal process, or in accordance with law.
To abide by the letter, spirit and intent of state and federal consumer protection laws and regulations and to provide members with complete and accurate information concerning their rights.
To increase knowledge and ability of members to manage and control their financial well-being through counseling and by providing educational information, materials and programs.
To The Credit Union Movement:
To promote and protect always the best interest and reputation of the credit union movement and avoid and resist influences and practices which are detrimental to it.
To associate and cooperate with other credit union organizations in building a strong democratic movement for more effective service to members.
To participate in community affairs as a responsible member of the society in which the credit union is a part.
To support and participate in programs which favorably affect the society, citizens and communities served by the credit union and to the fullest extent possible, seek solutions to its social problems and concerns.
To make credit union membership available to as many people as possible.
Standards of Leadership for Officials and Staff:
To observe the highest standards of personal conduct at all times.
To strictly uphold the laws, bylaws, rules, policies and regulations relating to the operation of a credit union.
To guard against the use of the credit union position for personal or financial advantage or special privilege and avoid conflicts of interest with its policies and operations.
To carry out the duties and responsibilities of the credit union position to the best of one’s abilities and to seek out and participate in opportunities to increase that knowledge and skill.
To adhere to open, democratic procedures in the election of officials and in their formulation of credit union policy and practices.
Third Party Links Disclosure
Our site contains hyperlinks to other web sites operated by third parties. These links will take you away from our site. Please note that Crouse Federal Credit Union does not guarantee the accuracy or completeness of any information presented on these sites nor does Crouse Federal Credit Union represent either the third party or our member if the two enter into a transaction. The third party's privacy and security policies may differ from those practiced by the credit union. We encourage our members to know when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. Our Privacy Statement applies solely to information collected by Crouse Federal Credit Union's Web site.
Counter and Office Hours are listed below:
Note: Holiday Closings:
Closed on Monday, January 18, 2021